PRIVACY POLICY

Effective Date: March 1st, 2025

At Martina Florique, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with Spanish data protection laws (Ley Orgánica 3/2018) and the European General Data Protection Regulation (GDPR).


1. Data Controller

The data controller responsible for processing your personal data is:

  • Martina Florique
  • Owner: Martine Frederike Kalff
  • NIF: ESY9570687X
  • Address: C/Rio Vinalopó 10, 03739, Jávea (Alicante), Spain
  • Email: m.kalff@martinaflorique.com


2. What Personal Data We Collect

We may collect the following types of personal data:

  • Identity Data: Name, surname, and other identifying details.
  • Contact Data: Email address, phone number, and delivery address.
  • Payment Data: Payment details (processed securely by third-party payment providers).
  • Technical Data: IP address, browser type, and device information.
  • Other Data: Any additional information you provide voluntarily (e.g., messages via the contact form).


3. How We Collect Your Data

We collect data in the following ways:

  • When you visit our website.
  • When you place an order or fill out the contact form.
  • When you communicate with us via WhatsApp or email.
  • When you sign up for newsletters or marketing communications (if applicable).


4. How We Use Your Data

We use your data for the following purposes:

  • To process and deliver your orders.
  • To provide customer support and respond to your inquiries.
  • To send updates related to your order or our services.
  • To improve our website and services.
  • To comply with legal and regulatory obligations.


5. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., subscribing to marketing emails).
  • Contract: To fulfill our obligations related to your purchase.
  • Legal Obligation: To comply with tax and accounting regulations in Spain.
  • Legitimate Interest: To improve our services and protect against fraudulent activity.


6. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that assist with payment processing, delivery, or website hosting.
  • Legal Authorities: When required by Spanish law or court orders.

All third parties are required to comply with applicable data protection laws and ensure the security of your data.


7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.


8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

  • Order Data: Retained for 6 years to comply with Spanish tax regulations.
  • Marketing Data: Retained until you withdraw your consent.


9. Your Rights

As a data subject, you have the following rights under GDPR and Spanish law:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Request limitation of processing your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data for certain purposes.
  • Withdraw Consent: Withdraw your consent at any time for processing based on consent.

To exercise your rights, please contact us at info@martinaflorique.com.


10. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.


11. Cookie Policy

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

Essential Cookies: Necessary for the basic functionality of the website (e.g., shopping cart, login).

Analytical Cookies: Help us understand website traffic and user behavior using tools like Google Analytics.

Marketing Cookies: Used for personalized advertisements and social media integrations (e.g., Facebook Pixel).

You can manage your cookie settings via your browser settings. Most browsers allow you to:

Delete stored cookies.

Block all cookies or specific types.

Receive a notification when a cookie is stored.

To adjust your preferences, refer to the help section of your browser. Please note that disabling cookies may affect website functionality.


12. Complaints

If you believe your data protection rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) via their website: https://www.aepd.es.


13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.


14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

  • Owner: Martine Frederike Kalff
  • NIF: ESY9570687X